Hello
Here's who I am & what I do
I am an experienced ecommerce manager with over 5 years of experience in the industry. With a strong background in retail and CPG, I have a proven track record of optimizing online stores to increase revenue and customer satisfaction. I excel at category management, logistics, analytics, and am passionate about staying up-to-date with the latest trends and technologies in ecommerce. As a collaborative and results-driven professional, I am dedicated to driving success for my team and business.
Resume
Experience
Ecommerce Manager
Collingwood, Ontario
2022 - Present
Responsible for overseeing and optimizing all aspects of an online store's operations, from customer experience, inventory management and order fulfillment.
Software Used
Lead Generation Specialist
Developed and executed strategies to identify and cultivate potential customers, using search engine marketing and affiliate marketing to generate leads and increase conversions on website.
Collingwood, Ontario
2021 - 2022
Software Used
Ecommerce Manager
Toronto, Ontario
2019 - 2021
Responsible for overseeing and managing the dropshipping process, including selecting and working with vendors, monitoring inventory levels, coordinating shipping and tracking, managing customer service inquiries
Software Used
Projects
An ecommerce consultant who provides expert advice and guidance to businesses looking to improve their online sales and operations, including areas such as website design, customer experience, digital marketing, fulfillment, and overall strategy, with the goal of increasing revenue, profitability, and customer satisfaction.
If you are looking for a consultant who is passionate about staying on top of industry trends and committed to driving results, then please don't hesitate to reach out. I am always interested in exploring new opportunities to help organizations succeed in the competitive world of online retail.
Consultant
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Sourced local vendors to provide merchandise in a variety of categories – glassware, posters and clothing
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Created product listings for 20+ items
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Designed UX workflows for pick up and collect orders as well as ship to home.
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Redesigned the front end on Square
Built On
Consultant
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Project managed the website build from kickoff to launch and continued to reiterate improve on website layout and additional app integration
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Built an additional annual revenue stream for the business of low 6 figures. YoY growth of 4.5x
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Worked with internal stakeholders to understand process flow and integrating the online channel into existing software systems
Built On
Consultant
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Conducted industry assessments and compiled 20 years of LCBO annual reports in excel to study alcohol buying trend patterns in various product categories and sub-segment.
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Conducted competitive analysis of various Ontario wine agencies distribution initiatives to inform our client’s strategic priorities.
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Assisted in creating a business-model in excel for the company’s 5 year plan that looked at churn rate, AAR, MRR,
